Data protection and privacy are very important to us. In this regard, we are committed to complying with all related national laws and EU regulations. We aspire for you to be safe on our websites and protect you and your personal data.
Please note that we process almost all personal data manually and locally on our computers which are not equipped with automatic interfaces to the Internet. We do not store any personal data on online or in the cloud. We consider all personal data to be trade secrets which we do not share with third parties under any circumstances. Any third parties we commission in individual situations must adhere to the same data protection standards.
Stored personal data
We store your data - namely contact data such as addresses, telephone number, e-mail as well as purchased products and other invoicing data - which accumulates as part of your orders via telephone, e-mail or in our online shop. We delete such data according to the legal retention periods.
We store your data - namely name, e-mail address, registration date and type of registration - which accumulate in the context of your subscription to our newsletter.
We do not store any superfluous personal data which does not serve to support the proper execution of our order processing or your informational needs.
Use of personal data
We use your data for invoicing, shipping and for communication with you before, during and after the sale of our products.
We use your data to send our newsletter which we dispatch twice or three times per year to customers who have registered to receive it.
Transfer of personal data
We do not pass on any of your data to third parties, only to sales partners or your e-mail address to PayPal in case of pre-payments, or your address to delivery services, if so required.
We do not use any personal data for marketing purposes, except that of registered users who have provided consent to receiving our newsletter.
Deleting personal data
If you informally communicate to us that you would like us to delete your data, we will do so immediately. This generally concerns deleting your newsletter subscription. Where we might be legally obligated to retain your personal data, we will delete it immediately after the legal retention periods have expired.
Right to information and rectification of personal data
Naturally, you have the right to inquire with us which of your data we store and for what purposes we use it. You also have the right to correct your data in case the data we have stored is incorrect. Simply contact us.
Here is some technical information regarding our online offer and data processing:
The technical communication between your end device and our server is of course encrypted, no data is visible to third parties. To this end, we us an SSL connection.
We do not use any cookies, trackers or any other kind of tracking technologies.
On our german welcome page we have put a link to our Facebook page. In doing so, we do not use the method prescribed by Facebook, namely tracking every visitor of our page in passing. Instead, this is a normal link which will only register with Facebook if a visitor actually clicks on the link. Yes, you read correctly. On almost all sites with such links, you will be tracked by Facebook, as you are also being tracked and followed via Google Analytics on almost all sites. But not with us.
No access data is stored beyond the information in the temporary server log (Wikipedia explanation) of the hosting provider which we do not actively evaluate. We sporadically evaluate generated sever statistics without being able to draw any conclusions about individual users. Despite the fact that stored IP address are considered personal data, we do not have the option of drawing conclusions about any one specific user.
In addition to collecting anonymous statistical data, the hosting partner also uses the server log for technical error search. Deleting the data in the server log is the responsibility of our hosting partner who executes this task automatically. We have no way of influencing this. Our hosting partner is www.hostpoint.ch, headquartered in Switzerland, where their servers are located as well.
If you have any further questions, please feel free to contact us anytime. We will gladly answer your questions as quickly as possible.
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